Refund Policy

At FilmLok, a platform operated by Marixn Technologies Pvt Ltd, we aim to offer transparent refund guidelines. Please read our policy carefully.

1. Subscription Fees

All payments made towards FilmLok subscription plans are non-refundable, regardless of usage.

2. Marketplace Commission

Any commissions deducted by FilmLok from marketplace transactions are non-refundable.

3. Rental Services

Refunds for rented content or services on FilmLok will be processed only on a prorated basis
and are subject to internal approval.

4. Product & Service Purchases

Refunds for products or services purchased through FilmLok will be provided only if clearly
mentioned in the product/service description. Such claims must be raised within 10 working
days.

5. Digital Products

All digital products, including downloadable files, videos, or digital licenses purchased via
FilmLok, are strictly non-refundable.

6. Jurisdiction

All disputes or claims related to refunds shall be handled under the legal jurisdiction of
Bengaluru, Karnataka, India.

7. Contact

For refund-related queries, reach us at:
Marixn Technologies Pvt Ltd
Email: contact@filmlok.com